1 message(s)
Cancellation
Hi, bonjour
I want to cancel my subscription right away, like NOW! Toute de suite!
Plus: Why don't you have an English website, c'mon it's 2025 and you're not alone in the world.
Please get back to me about this asap.
Merci
Tobias Friedrich
Olivier_EquipeCANAL
Compte officiel CANAL+
•
2K messages
il y a 6 jours
Greetings Tobias,
Did you follow our FAQs?
If your subscription is without commitment:
https://canal-assistance.canalplus.com/fr/articles/resiliation/comment-rsilier-mon-abonnement-canal-sans-engagement/66d03e0c4c79926d91672dac
In that case, you just have to go to your customer area, section "Abonnement" / "Mes démarches" and then click on "Résilier".
If your subscription is with commitment:
https://canal-assistance.canalplus.com/fr/articles/resiliation/comment-rsilier-mon-abonnement-canal-avec-engagement/66d03e0c43ac055ee49e13d7
You will be bale to request an immediate call back (service available Monday to Saturday from 8:00 AM to 8:00 PM, Sunday and public holidays from 9:00 AM to 7:00 PM), or schedule a phone appointment with one of our advisors via the “Contact” section.
Or call 0 805 807 100 (free service & call, available Monday to Saturday from 8:00 AM to 8:00 PM, Sunday and public holidays from 9:00 AM to 7:00 PM).
You can also send your mail to the address below (please include your full name, customer number, and contract number):
CANAL+
Service résiliation
TSA 86712
95905 CERGY PONTOISE CEDEX 9
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